Implement admin back-pass flow and guarded admin actions

wwwroot/data/i18n/faq/en.md

@@ -82,21 +82,20 @@ Common reasons:
 
 Check the bottom-right corner of the screen for error messages.
 
-## Jokers (Late Additions)
+## Back Pass (One-Time Return)
 
-### What is a joker?
+### What is a back pass?
 
-A **joker** is a one-time extra suggestion slot available only during the **Vote phase**. An admin must grant it to you.
+A **back pass** is a one-time permission that lets you move from **Vote** back to **Suggest**. An admin must grant it to you during Vote.
 
 ### How it works
 
-If you receive a joker:
- - A button appears in the top bar allowing you to add one more game.
- - Once used, the joker is consumed immediately.
- - Your ballot becomes unfinalized.
- - All players are unfinalized so the new game can be scored.
+If you receive a back pass:
+ - A **Back** button appears in Vote for your account.
+ - Using it moves you to Suggest once and consumes the pass.
+ - Your finalized flag is cleared when you move back.
 
-Admins may grant additional jokers if necessary.
+Admins may grant another pass later if needed.
 
 ## Voting
 
@@ -126,7 +125,7 @@ If an admin links duplicate games:
 Toggling **"Finalize"** locks your scores. Toggle it off to edit again.
 
 Finalize is only available during the Vote phase and will automatically reset if:
- - A joker adds a new game
+ - You move back to Suggest with a granted back pass
  - An admin links or unlinks games
 
 ### Voting after changes
@@ -142,7 +141,7 @@ Review your list and rescore before finalizing again.
 ### When are results visible?
 
 Results are hidden until an admin opens them. When opened, all players are automatically moved to the **Results phase**.
-If needed, an admin can close the Results: everyone returns to the Vote phase, and all ballots are unfinalized for adjustments.
+If needed, an admin can close the Results: players with at least one suggestion return to Vote, players without suggestions return to Suggest, and finalized ballots are cleared.
 
 ### Can I edit anything in Results?
 
@@ -152,13 +151,15 @@ No. Suggestions and votes are read-only. Contact an admin for assistance.
 
 ### What can admin accounts do?
 
--   Grant jokers during Vote
 -   Link or unlink duplicate suggestions
 -   Delete suggestions
 -   View vote readiness (who has finalized)
 -   Delete a player (removes their suggestions and votes)
+-   Move players from Vote back to Suggest from the status dropdown
+-   Grant one-time back passes
 -   Reset the database to factory defaults
 -   Move backward to previous phases
+-   Confirm reset/delete actions with their own admin password
 
 ### What can't admin accounts do?
 
@@ -178,7 +179,7 @@ Make sure:
 
 ### "You have reached the 5 suggestion limit."
 
-Wait for the Vote phase and request a joker if needed.
+Ask an admin to grant a back pass if you need to return to Suggest and adjust your list.
 
 ### "Add at least one suggestion before entering the Vote phase."